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Explore Our Legal Terms and Your Rights

pedro188 operates under a clear legal framework designed to protect your account, your data, and your transactions — whether you deposit via DANA, OVO, GoPay, or QRIS.

Jurisdiction-aware termsDANA, OVO, GoPay & QRIS coveredData retention policyAccount rights explainedContact paths available
pedro188 Explore Our Legal Terms and Your Rights
LEGAL CONTACT PATHS

Open a Legal Query With Our Team

Live Chat — 24/7 Reach our legal support team any hour of the day through the live chat…
Email — Legal Department Send detailed legal requests, data access queries, or account dispute documentation to our legal…
In-Account Help Centre After logging in, navigate to Account Settings, then Help Centre, to find policy documents…
HOW WE HANDLE DATA

Switch Between Account Security and Privacy Controls

pedro188 keeps your personal and financial data under strict internal controls. Every account is protected by two-factor authentication, and our system logs every login attempt — including device type and IP address…

Data Retention Period

We retain your account data for as long as your account remains active and for a period required by applicable law after closure. You may request a summary of retained data at any time through our legal email channel.

Cookie Policy

Our site uses functional cookies to keep your session active and analytical cookies to measure page performance. You can manage cookie preferences from the footer of any page on pedro188.xyz without affecting your account login.

Account Security Measures

Two-factor authentication is available for all accounts. We also flag unusual login locations — for example, a new device in Bandung after prior logins elsewhere — and send an immediate email alert to your registered address.

Payment Data Handling

Your DANA, OVO, GoPay, and QRIS wallet details are encrypted at the point of entry and never stored in plain text. Withdrawal requests require identity re-verification when the payout amount exceeds internal thresholds.

Who to Contact for Changes

To update personal details, request data deletion, or amend your registered payment method, contact the legal team by email or use the in-account Help Centre. Changes are processed within three working days.

Right to Request Account Closure

You may request permanent account closure at any time. Submit the request via live chat or email, and we will close the account and confirm by email within one working day, subject to any pending withdrawals being settled first.

Check the Legal Questions We Hear Most

These are the legal and policy questions we receive most often from account holders in Indonesia. If your question is not covered here, our live chat team is available around the clock to help you directly.

Access to pedro188 depends on local law. You are responsible for verifying that your use of the platform is permitted where local law permits. Our terms set out eligibility conditions clearly at the point of registration.

We collect your name, email address, date of birth, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. We also log device and IP data for security purposes, which you can review in your account Security tab.

Send a written data access request to our legal email address or use the Help Centre inside your account. We will compile and deliver a summary of your retained data within five working days of receiving your request.

Yes. Submit a deletion request via live chat or email. We will remove your personal data from active systems within the period required by applicable law, and confirm completion to your registered email address.

Encrypted wallet references linked to DANA, OVO, GoPay, or QRIS are removed from active payment systems after account closure. Anonymised transaction records may be retained for the period required under applicable financial regulations.

Contact our legal support team by email with your account ID and a description of the decision you are disputing. We aim to review disputes within 48 working hours and will respond in writing to your registered email address.

The complete terms and conditions are published on pedro188.xyz in the footer under Legal Documents. They are updated when our policies change, and the version date is shown at the top of each document for your reference.