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Explore the pedro188 Account Agreement

These Terms and Conditions set out the rules that govern your pedro188 account — covering how you open it, how we process payments via DANA, OVO, GoPay and…

Account Eligibility RulesDANA, OVO, GoPay & QRIS CoveredDeposit & Withdrawal ConditionsAccount Suspension ProceduresDispute Resolution Path

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pedro188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Pedro188 operates under these Terms and Conditions as the binding agreement between us and you from the moment your account is created. These terms define acceptable conduct, payment processing rules for DANA, OVO, GoPay and QRIS transactions, and the steps we take when an account is

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flagged for review. Use of this platform depends on local law in the region where you reside — including in cities such as Surabaya — and we reserve the right to restrict access where local law does not permit it. We update these terms periodically; the
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version published on this page supersedes all previous versions, and continued use of your account constitutes acceptance of any revised wording.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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Open a Query About These Terms

If any clause in these Terms and Conditions is unclear, our support team is available around the clock to walk you through the specific section in…

ACCOUNT SECURITY AND COMPLIANCE

See How We Uphold These Terms for You

Our compliance process does not sit in a back office — it is embedded in the daily operation of every account.

Account Data Handling

Personal data collected at account opening is stored on encrypted servers and used solely for identity verification, payment processing and fraud prevention as stated in these Terms and Conditions. We do not sell your data to third parties.

Cookie Policy Within Terms

We use session and analytics cookies as described in the Terms and Conditions. You may adjust cookie preferences in your browser at any time without affecting your ability to access your account or process DANA and GoPay transactions.

Account Security Obligations

These terms require you to keep your login credentials confidential. If we detect unusual access patterns — such as login attempts from multiple regions in quick succession — we will temporarily lock the account and contact you via email to verify ownership.

Data Retention Schedule

We retain your transaction records, including QRIS and OVO payment confirmations, for a minimum of five years in accordance with our Terms and Conditions and applicable financial record-keeping requirements where local law permits.

Requesting Account Changes

To update registered details — email address, linked payment wallet or withdrawal account — submit a verified request through live chat or email. Changes are processed within 24 hours once identity documentation is confirmed as outlined in the Terms.

Formal Dispute Contact

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. Our compliance team reviews each case within 72 hours and issues a formal written response referencing the specific clause in question.

Answers to Your Terms and Conditions Questions

These are the questions we hear most often from people reviewing the pedro188 Terms and Conditions before opening an account or making a deposit. Each answer references the specific policy area so you know exactly where to look in the full document.

These Terms and Conditions apply to every person who opens an account on pedro188, regardless of the device used. Access and eligibility depend on local law in your region; by creating an account you confirm that use is permitted where you are located.

We aim to provide at least seven days notice before material changes take effect. Notification is sent to your registered email address. Continued use of your account after the effective date constitutes your acceptance of the revised Terms and Conditions.

A breach may result in a temporary suspension while we investigate. During suspension, pending withdrawals — including those initiated via DANA or GoPay — are held. We will contact you by email within 48 hours with the outcome of the review.

Deposits via DANA, OVO, GoPay and QRIS are processed under the payment clause of the Terms and Conditions. Each transaction is logged with a reference number; if a deposit does not appear in your account within ten minutes, contact live chat with that reference.

Email our support address with the subject line 'Data Request' and your registered account ID. We will compile your transaction history, login records and stored personal data and deliver it to your registered email within five business days as per our data handling policy.

Submit your dispute in writing via email, including your account ID, the transaction reference and the specific clause you believe was misapplied. Our compliance team responds within 72 hours with a written determination referencing the relevant section of the Terms.

Yes — the Terms and Conditions apply equally whether you access your account via desktop browser or a mobile device. Features available on mobile, including QRIS scan-to-pay deposits and live chat, are all governed by the same agreement without exception.

Explore the pedro188 Account Agreement

Open a Query About These Terms

See How We Uphold These Terms for You

Account Data Handling

Cookie Policy Within Terms

Account Security Obligations

Data Retention Schedule

Requesting Account Changes

Formal Dispute Contact

Answers to Your Terms and Conditions Questions

01 Who do these Terms and Conditions apply to?

02 Can pedro188 change the Terms and Conditions without notice?

03 What happens to my account if I breach the Terms and Conditions?

04 How do the Terms and Conditions cover DANA, OVO, GoPay and QRIS deposits?

05 How do I request a copy of my account data under the Terms?

06 What is the process for raising a formal dispute under these Terms?

07 Do the Terms and Conditions cover account activity on mobile devices?

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