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Explore How pedro188 Handles Your Privacy

At pedro188, every piece of personal data you share — from your account registration details to transaction records via DANA, OVO, GoPay and QRIS — is handled under…

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyData retention limits applyYour right to request deletionIndonesia-based support contact
pedro188 Explore How pedro188 Handles Your Privacy
PRIVACY CONTACT PATHS

Browse the Ways to Reach Our Privacy Team

If you have a question about how we store your data, want to update personal details on your account, or need to submit a formal data-access…

Live Chat Start a live chat session directly from your pedro188 account dashboard.
Email Support Send your formal data request or privacy concern to our dedicated support email.
In-Account Request Form Log into your pedro188 account, navigate to Account Settings, then choose Privacy & Data.
DATA HANDLING STANDARDS

Switch On Every Account Security Layer We Offer

Our data-handling practices are built around six operational commitments that apply to every account, regardless of which payment method you use.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and adjust cookie preferences at any time via the Cookie Settings link in the site footer — no account login required.

Account Security Layers

Your pedro188 account is protected by password hashing and optional two-step verification sent to your registered mobile number. We never store your full payment credentials — only tokenised references returned by DANA, OVO, GoPay or QRIS processors.

Data Retention Schedule

Active account data is held for the lifetime of your account. After account closure, personal identifiers are deleted within 30 days; transaction logs required for financial compliance are held for the period mandated by applicable regulation, then permanently purged.

Third-Party Data Sharing

We share data only with the payment processors that handle DANA, OVO, GoPay and QRIS transactions, and with fraud-detection services. Each third party operates under a data-processing agreement that prohibits use of your data for any other purpose.

Your Right to Access & Correct

You can request a full export of the personal data we hold on your account at any time. If any detail is inaccurate — such as a registered phone number or email address — you can ask us to correct it via Account Settings or through live chat support.

Deletion Requests

To request permanent deletion of your account and associated personal data, contact our support team via live chat or email. We will confirm deletion within 7 days, subject to any retention obligations that depend on local law.

Check the Answers to Common Privacy Queries

The questions below reflect what account holders in Indonesia most frequently ask about data privacy at pedro188. If your question is not covered here, our live chat team can address it within minutes — available every day, all day.

We collect your name, email address, phone number and date of birth during registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, we also record tokenised payment references — never your full account credentials or card numbers.

Each payment rail returns a tokenised reference to our system; we never store raw wallet credentials. Data in transit uses TLS encryption, and stored tokens are protected by AES-256 encryption at the database level.

Yes. Log into your account, go to Account Settings, select Privacy & Data, and submit a data-access request. Alternatively, contact support via live chat or email. We will deliver a structured data export within 3 business days.

Personal identifiers such as your name and contact details are deleted within 30 days of account closure. Transaction logs are retained for the period required by applicable financial regulation, then permanently and irreversibly deleted.

No. We do not sell or rent your data to any third party for marketing. Data is shared only with DANA, OVO, GoPay and QRIS processors and with fraud-prevention partners, each bound by strict data-processing agreements.

Contact us via live chat or our support email and request account deletion. We confirm deletion within 7 days. Some transaction records may be retained for the period that depends on local law, after which they are purged.

We use session cookies for login continuity and analytics cookies for site performance measurement. You can review and change your cookie preferences at any time via the Cookie Settings link in the footer — no login required to adjust preferences.